Skip to content
Service 02 · Business Intelligence & Self-Service

Analytics embedded in how the organisation actually decides.

KPI dashboards, standard reporting and governed self-service across sales, finance, procurement, operations and HR — on the BI platform you have, upgraded or replaced where it holds you back — with conversational analytics so the business can ask the data directly.

Starts with
KPI & audience definition
Shape
Domain-by-domain releases
First dashboards
Typically 4–8 weeks
Then
Self-service roll-out & training
MANAGEMENT DASHBOARD · KPIs · SELF-SERVICE DAILY · NEAR REAL TIME REVENUE↑ 8.4%MARGIN31.2%COST / CALL↓ 12%INCIDENTS< 15 minSALES BY REGIONDAILY SALES · 30 DAYSSELF-SERVICEDrag a field…Filter: region = WestGroup by: repWEBMOBILESCHEDULEDEXCEPTIONSBusiness users build their own reports · IT trained to run the platform
01

KPI dashboards & standard reports

02

Governed self-service, mobile & conversational BI

03

BI platform upgrades & enablement

Where we usually work

Vendor-agnostic — we hold no licences to sell, so the choice is made for your estate.

BI platforms
Power BITableauQlikLookerThoughtSpotOracle AnalyticsSAP Analytics CloudSAP BusinessObjects
Semantic & data layer
SnowflakeDatabricksMicrosoft FabricSAP Datasphere / BWdbt Semantic LayerGoogle BigQuery
AI in BI
Copilot in Power BITableau Agent & PulseThoughtSpot SpotterDatabricks GenieSnowflake Cortex AnalystSAC Just AskLooker conversational analytics
Embedding & mobile
Power BI EmbeddedTableau EmbeddedLooker EmbeddedSAP mobile BI + the rest of your estate
Overview

Business Intelligence & Self-Service

Reporting only matters if it changes a decision. We build the dashboards, KPIs and standard reports that management runs on — group finance, daily sales, operational incidents, workforce metrics — and then enable the business to answer its own next question through governed self-service.

We work across the major platforms — SAP BusinessObjects and Analytics Cloud, Power BI, QuickSight and more — and we upgrade or migrate them when the current environment cannot scale. Every engagement includes training for the IT team that will run the platform and the business users who will use it, because adoption is the outcome.

What we do

Offerings

KPI dashboards

Executive and functional dashboards on finance, sales, procurement, HR and operations — designed around the decisions each audience makes.

Standard & exception reporting

Canned reports, scheduled distribution and exception alerts that replace manual reporting to management.

Governed self-service

Semantic layers and curated models so end users build their own reports with minimal or no IT intervention.

Mobile BI

Critical data on the go for field sales teams and management.

BI platform upgrades

Version upgrades and platform consolidation (for example BusinessObjects 4.x, integration with SAP BW) that unlock the roadmap.

Enablement & training

IT teams trained to run and extend the environment; business users trained on self-service analytics.

AI inside this service

Where AI changes BI

Dashboards answer the questions someone thought of last quarter. The AI layer answers the one being asked now — and tells you what changed before you ask.

  1. 01

    Conversational analytics

    Ask the data in plain language — Copilot in Power BI, SAC Just Ask, Amazon Q in QuickSight, or an LLM over your own semantic layer — with the governed model behind every answer, so the numbers match the board pack.

  2. 02

    Automated insights & anomaly alerts

    Significant movements, outliers and broken trends are detected and explained in a sentence, then pushed to the owner — instead of waiting to be spotted on a dashboard.

  3. 03

    Narrative reporting

    Monthly packs and commentary drafted from the numbers by AI, with the analyst editing rather than writing — hours saved every close.

  4. 04

    The semantic layer that makes AI trustworthy

    Metric definitions, hierarchies and access rules in one governed layer, so whatever asks — a person, a Copilot, an agent — gets the same answer.

How we work

Our approach

  1. 1

    Define the decisions

    Agree the KPIs, audiences and cadence — what management needs daily, weekly and at board level.

  2. 2

    Model & build

    Curated data models on the warehouse, then dashboards and standard reports built against them.

  3. 3

    Enable self-service

    Open governed models to the business, with training, standards and access controls.

  4. 4

    Adopt & extend

    Measure usage, retire manual reporting, and hand the platform to a trained internal team.

Outcomes

What changes

  • Management runs on near-real-time KPIs instead of manual reporting.
  • Business users answer their own questions with minimal IT intervention.
  • Time to develop new BI content drops drastically.
  • User adoption and analytics maturity increase — measurably.
FAQs

Questions we're asked about business intelligence & self-service

SAP BusinessObjects and Analytics Cloud, Power BI, Amazon QuickSight, SAP BW and others. We are vendor-agnostic; we recommend and build on the platform that fits your estate and your users.

Yes. Version upgrades and platform consolidations — for example moving to a current BusinessObjects release and integrating it with SAP BW — are often the fastest route to a future-ready environment, and they reuse the content and models you already have.

Governance first: curated data models, a semantic layer, clear ownership and access controls. Self-service is opened on top of that, with training for the business users.

Always. Every engagement includes enabling the IT team to run and extend the environment and the business users to use it — capability staying with you is the point.

Proof & perspectives

Business Intelligence & Self-Service in practice

Engagements written up in the client's own numbers, and the perspectives our team has published on this service.

Related insights

All articles